If you've had trouble reaching a specific public official recently, I want to hear from you. Whether you're a member of the media or non-media citizen, if you know the name of the person with whom you need to speak and that person is in fact the person in charge of the area about which you need information, there is no sense whatsoever in wasting time and energy dealing with PR people who take it upon themselves to decide whether you really need to talk with that person or not. This is not the way that responsible and accountable governments do business. This is the way that people who don't want to face the public do business. It also seems to be the way that the Georgia Department of Human Resources does business, based on the latest round of phone-hockey I've endured. Members of the media, members of the citizenry, if you've run into the same wall of baloney, I want to hear from you. Email stephanieramage@sundaypaper.com